Use of the website, account responsibility, and customer eligibility.
Terms of Service
The rules that guide every Athvora shopping experience.
These Terms of Service explain the conditions for using Athvora, placing orders, receiving customer support, accessing promotions, and shopping premium activewear for training, running, yoga, gym sessions, studio movement, and everyday performance.
By using Athvora, you agree to shop responsibly, provide accurate information, respect the website, and follow the policies connected to orders, delivery, returns, exchanges, and promotions.
Athvora provides premium activewear with free shipping on all products, 3–5 calendar day delivery, free returns and exchanges within 30 days, 24/7 customer support, automatic 15% email subscriber discounts, and automatic 20% selected promotional product discounts when eligible.
Terms Map
A clear structure for the main parts of the agreement.
Product availability, order review, pricing, discounts, and payment.
Shipping, delivery timing, returns, exchanges, and support standards.
Acceptable use, prohibited activity, intellectual property, and limitations.
Core Agreement
Terms written for a clean, fair, and professional shopping experience.
Acceptance of terms
By accessing Athvora, browsing the website, creating an account, subscribing to emails, placing an order, or contacting support, you agree to these Terms of Service and any policies referenced by the store experience.
Use of the website
You agree to use Athvora for lawful personal shopping purposes only. You may not misuse the website, interrupt store functionality, scrape content, interfere with checkout, or use the site in a way that harms Athvora or other customers.
Customer information
You agree to provide accurate, complete, and current information when placing an order, subscribing, contacting support, or requesting service. Athvora may be unable to process orders or support requests if the information provided is incorrect.
Account responsibility
If customer account features are used, you are responsible for maintaining access security and for activity connected to your account. You should notify support if you believe your account or order information has been used without permission.
Shopping Terms
Orders, pricing, products, and promotions are handled through a clear commercial standard.
Athvora aims to present product information, pricing, availability, and promotional details accurately. Some details may change due to inventory, campaign timing, operational updates, or technical conditions.
Product details may be refined over time.
Colors, sizing, imagery, product names, descriptions, availability, and specifications may vary or change as Athvora improves the store and activewear assortment.
Orders may be reviewed before fulfillment.
Athvora may accept, decline, cancel, or limit orders when necessary due to stock issues, payment concerns, suspected fraud, incorrect information, pricing errors, or policy misuse.
Prices and promotions can change.
Prices, product availability, and promotional offers may be updated without prior notice. A completed order does not guarantee the same pricing for future purchases.
Service Standard
Operational terms built around the way Athvora serves customers.
Shipping on all products
Calendar day delivery
Day free returns and exchanges
Customer support
Delivery timing
Athvora offers free shipping on all products. Standard delivery is expected within 3–5 calendar days, although timing may be affected by carrier conditions, address accuracy, order volume, weather, security reviews, or circumstances outside Athvora’s control.
Return and exchange window
Athvora offers free returns and exchanges within 30 days. Items may need to meet eligibility conditions, including reasonable condition, order verification, and compliance with the return or exchange process.
Automatic subscriber benefit
Email subscribers receive an automatic 15% sitewide discount when eligible. This discount does not require a code and is not limited to a first order, but it may still be subject to store conditions and checkout compatibility.
Selected product discounts
Selected promotional products may receive an automatic 20% discount when eligible. Promotional eligibility, product selection, timing, and availability may change based on campaign settings and inventory.
Customer Responsibilities
Customers are expected to shop and communicate in good faith.
Provide accurate order details
Shipping address, email address, contact details, product selections, and payment information should be accurate before checkout is completed.
Use support respectfully
Support is available 24/7 for order, delivery, product, return, exchange, and fit questions. Communication should remain respectful and truthful.
Follow return instructions
Return and exchange requests should follow the guidance provided by Athvora support so items can be reviewed and processed properly.
Avoid policy misuse
Promotions, discounts, returns, exchanges, and support processes may not be used in a fraudulent, abusive, automated, or misleading way.
Prohibited Use
The website must not be used in ways that damage trust, security, or service quality.
Athvora may restrict access, cancel orders, refuse service, or take appropriate action if the website, policies, promotions, or customer support process are misused.
Using false details, unauthorized payment methods, stolen information, or misleading order activity.
Harassing support, submitting false claims, or misusing return, exchange, or promotional processes.
Attempting to disrupt website function, checkout, security, inventory, or customer experience.
Using Athvora content, visuals, copy, branding, layouts, or product presentation without permission.
Brand & Site Rights
Athvora’s content, design, and brand presentation are protected.
Store content
Website content, product descriptions, photography, graphics, logos, interface design, styling, and brand elements belong to Athvora or its licensors and may not be copied or reused without permission.
Product presentation
Athvora may update product pages, images, collection structure, pricing, descriptions, promotional details, and availability as part of normal store operations.
Service refusal
Athvora may refuse or limit service when needed to protect the store, customers, payment security, inventory, policies, or operational integrity.
Policy updates
Athvora may update these Terms of Service at any time. Continued use of the website after updates means you accept the revised terms.
Limitations
Service is provided with practical limits that protect the store and customer experience.
Website availability
Athvora aims to keep the website available and functional, but access may be interrupted by maintenance, updates, technical issues, provider outages, security needs, or events outside the store’s control.
Information accuracy
Athvora works to present accurate information but cannot guarantee that every product detail, price, availability status, image, or service note will always be error-free.
Liability limits
To the fullest extent permitted by applicable law, Athvora is not responsible for indirect, incidental, special, or consequential damages connected to website use, order delays, service interruptions, or policy misuse.
Detailed Terms
Important terms arranged for easy review.
If order information is incorrect, delivery may be delayed or impossible. Athvora may contact you for clarification, cancel the order, or require updated information before fulfillment or support can continue.
Yes. Athvora may cancel, refuse, or limit an order when needed due to inventory issues, payment concerns, suspected fraud, incorrect pricing, policy abuse, address issues, or operational requirements.
Discounts are applied when eligible. The automatic 15% email subscriber discount and selected 20% promotional product discounts may depend on product eligibility, checkout conditions, campaign settings, and store availability.
Athvora’s delivery window is 3–5 calendar days, but carrier issues, weather, high order volume, address problems, and events outside Athvora’s control may affect timing. Support is available 24/7 to help review delivery concerns.
Free returns and exchanges are available within 30 days when eligible. Items may need to meet return condition requirements, order verification, and support instructions before the return or exchange can be processed.
Service Agreement
These terms help keep the Athvora experience clear, fair, and premium.
By continuing to use Athvora, you agree to these Terms of Service and the standards that support responsible shopping, refined customer care, and trusted activewear delivery.